Reviews

***** Express Transportation NY Taxi Cab Branch is rated 4.9 out of 5 stars, based on 74 reviews!

  • *****

    Great driver! Came on time to wait for me for my 3 am flight. accept cash only, be prepared.

  • *****

    Great service, driver was on time, professional, and even helped me with my luggage. I would refer the service to anyone needing short or long distance travel. Thanks

  • *****

    best deal ever

  • *****

    Great customer service , was right on time when I called . Also offered me a bottle of water

  • *****

    ELEGENT ...

  • *****

    Thank you for the fast response and giving my friend ride in very short notice.

  • *****

    I was drunk saturday night and luckily I found a taxi that I flagged down on Broadway. It took me home within a reasonable time with no issues. The pricing was really reasonable as well. I had to come on here as soon as I could because this taxi service was the best I have ever used, and I've used a lot in my time. I will Definitely be using them again and recommend it to anyone who needs a taxi. The drivers were nice, taxis were clean and the prices were great!!

  • *****

    Best taxi service in Albany by far. You can tell these guys actually care about customer service which is a first around here. I called them for a cab and got a fair quote right off the bat. The driver was here in 10 minutes and one of the nicest people I've had the pleasure of riding with. Seriously, there are a lot of companies sprouting and I've had constant headaches with other cab companies. If you want a nice driver, fair price, clean vehicle and welcome expirence, go with express transportation. Thank you!

  • *****

    niceeeeely

  • *****

    Taxi was before time, friendly driver. Taxi was clean and smelled nice. When I contacted online, I received a call within 1 hour. Fixed rate. Overall, excellent experience.

  • *****

    I was running late for work & the regular fare is 28. They took me to work for $20 which is all the cash I had. I'm so greatful. Awesome company!

  • *****

    thank you for being on time Express i will call again , giving you guys 4 stars cuz the cuz i was riding didnt have AC .

  • *****

    I like the service they have, I came new to the country and they offered a free ride after i get to know the driver and my distance wasn't that far .

  • *****

    Nice clean car smile good inside and the driver was so friendly.

  • *****

    Fast clean and safe , and over all the customer service were great , much recommended.

  • *****

    Great customer service well recommend.

  • *****

    I use taxi frequently in Albany NY (unfortunately, there is no UBER at the place). I am used to terrible service. However, I had a pleasant surprise using this company's taxi. The driver was prompt at my address. The car was new and clean and the driver very polite. Highly recommended.

  • *****

    I can say this the best service i used in albany NY fast clean comfortable ride .

  • *****

    Great experience! Nice driver and fast transportation. No BS

  • *****

    his was my first time in Albany and after calling another cab company and being handled very rudely, I decided to call express, They were not only pleasant but arrived very fast. My driver was courteous and made sure that I arrived at the bus station on time. It was a great experience and I would recommend them to anyone.

  • *****

    When i need a transportation services in albany express my first option, always on time fast and reliable

  • *****

    All the cab drivers are really nice good time

  • *****

    That guy is really really good i made it to my meeting in nyc from albany ny he waited for me 2 hours thank u.

  • *****

    Quick response. Texted me when they were at the location, which was right at the time requested. Cheap and quick!

  • *****

    Always on time and quick

  • *****

    Clean nice car's driver's kind and fast but safe I enjoyed my ride can't wait to ride with you again

  • *****

    I'm new to the Albany area. I have no car of my own. Express Transportation is very reliable and fast unlike many of the other cab companies.

  • *****

    for the any person look for excellent transportation go for it . excellent mean nice clean car,nice drivers with much knowledge and nice personality.only problem dispatcher put me in wait for 2 minutes and give service. what i can say thank you for your services .

  • *****

    I called capital land and they didn't show up and I was late from work then I called express and thank god they showed up, I didn't get to work on time but at least I made it to work .

  • *****

    The best service ever I call the taxi and the cab show up in less than 10 minutes , and.the never happened to me before I usually wait 20 to 40 minutes just to get a taxi in where im at , the best service I recommend it to all my friends .

  • *****

    Amazing customer service! We needed short notice assistance and then needed them to go even one step further to help us. Expectations were exceeded. Wonderful staff and highly recommended for anyone in need.

  • *****

    Thanks express for picking me up this morning , I had to go to work and I called capital land waited 20 minutes no body showed up and I called express and they came in less than 10 minutes and I got to work on time .

  • *****

    Great serviceI will keep call express everything I need a cab

  • *****

    My phone fell out of my pocket in an Airport Taxi cab on the way to the airport.  I didn't realize this until I was on my flight headed to LaGuardia.  I called Airport Taxi as soon as possible, and spoke to a woman named Sandy (Sandra?), I believe.  She told me the driver turned the phone into their office, and they had it there.  Sandy was very kind and patient with me on the phone, took down my information, and assured me the phone would be shipped as soon as possible.  My phone arrived quickly to my home, two days later.  I can't thank her enough.  She saved the day!

  • *****

    Even though I called Saturday to schedule a 5:15am Sunday morning pick up and the cab didn't show, I am still giving them 5 stars. I called at 5:20 to report the "no show" and a car was at my door in 7 minutes with a very safe, friendly driver. I was at the airport in no time.

  • *****

    Keep up the good work express

  • *****

    I came to Albany with my group from New York City for training in the week of Feb. 2nd. We had a fantastic visit despite the heavy snow. Express transportation service played a major role to our wonderful experience in Albany. Its service is very reliable and trust-worthy.This is our very first trip to Albany and we had no clue about the directions. We were lucky that we found Express transportation from Google in the late afternoon. After my initial call, the taxi driver came quickly and dropped us at our hotel. The gentleman was very very nice and courteous. Most importantly, he drove very safely during snowing hours on the road. We decided to reserve his service for the rest of our days in Albany. He never failed to arrive on time, very punctual. He even gave us a reminding call 10 minutes before his arrival so we could be ready to get to our campus on time. The van he drives is very clean ...

  • *****

    I reserved a round ride for Express transportation on 10/31. When I arrived at the greyhound station in Albany today (11/4), the nice gentleman was already waiting for me. He is very nice and easy going person. After my meeting, he came to the hotel to pick me up on time. I love the service that Express transportation offer, and definitely I will call them again.

  • *****

    Great experience with express transportation , clean fast always on time .

  • *****

    Their service excellent drivers they seem to know what they're doing.

  • *****

    When it come to transportation needs , I alway call express they always on time fast respectful

  • *****

    I don't usually write a reviews, but I decided to review this company because I never experience a ride like this before , the service was so great I will call this company again when I need a taxi .

  • *****

    i guess this company will be my future ride.nice driver speak so gentle,car is clean . most important if you call any time they pick up the phone , thank you express for this services .

  • *****

    The express transportation cab service is fast and reliable

  • *****

    express is the convenience transportation i look for it. it clean car, nice gentle men drivers and good talk dispatchers
    thank you for serve me .

  • *****

    express is the convenience transportation i look for it. it clean car, nice gentle men drivers and good talk dispatchers
    thank you for serve me .

  • *****

    Exllent service, perfect timing and nice drivers.

  • *****

    Excellent service, the van was so clean and the driver was so respectful.

  • *****

    Great service so satisfied

  • *****

    The taxi ride was great the came on time and they except credit card

  • *****

    I had a great experience with this company.

  • *****

    Great service I ever experienced.

  • *****

    I like the airport pick up service , the vans look so new .

  • *****

    Excellent customer service! Very friendly driver! Handled my bag for me. My driver came right on time and drove very safely despite an angry driver on the road acting erratically/cutting him off. Definitely a standout among the other Albany taxis ..

  • *****

    Great service ever, i will call them when you need a taxi.

  • *****

    The service was outstanding they came faster then any other taxi I've ever been in the price was low and affordable. They where very kind in the way they talked to me. My expectations where more then met. I would more then recommend them to anyone who wants to have a quick and affordable ride.

  • *****

    They are always on time and sometimes they come earlier which is great because they are never late.

  • *****

    I've used them twice now for early morning trips to the train station. The taxi has been fairly clean and the driver courteous. One time the guy was a little late so my second time I just padded my time a bit and wouldn't you know it - right on time that time. I've read/heard of a lot of horror stories with Albany taxis, so in light of that, I'm pleased with my experiences thus far and will be using them again

  • *****

    I LIKE THE AIRPORT PICKUP

  • *****

    This is the best service i ever had . i called them because i was late for my class and the driver show up on time and i made it on time for my class .

  • *****

    They show up on time not like other cab company's in albany

  • *****

    The best service I ever had I couldn't belive I'm in taxi , the taxi was so clean and smile so good.

  • *****

    The taxi was clean and the prices was okay

  • *****

    The best service I ever had .

  • *****

    they were on time and the ride was safe

  • *****

    I recommend to call this taxi they have the best service ever

  • *****

    They have the best service ever I recommend this taxi to all my friends .

  • *****

    Its the best service ever I recommend it to all of my friends

  • *****

    I forgot my phone in the cob and the driver bring it back to me , thank you express

  • *****

    I love the service I recommend to my friends

  • *****

    this is the best service ever i recommend it to all my friends , safe , clean , on time .

  • *****

    Nice people I recmend them to all my friends

  • *****

    This is the best taxi service i ever had , i recommended to all my friends.

  • *****

    I love the sevice , clean , safe , vans in good condition and best of all the price never changed